“The Downtown Kingsport Association feels like the Kingsport Covid Recovery Consumer Survey will allow citizens the opportunity to give honest feedback on what they’re feeling in relation to the COVID recovery process,” DKA Executive Director Robin Cleary said in an email.
“Research is showing us that government proclamations to reopen and marketing campaigns to bring customers back out simply aren’t going to be enough to help downtown and urban commercial districts recover. Getting consumers to return to what were pre-COVID daily activities, such as getting a haircut, nail appointments, taking a fitness class, eating in a restaurant, shopping in stores and attending special events is going to depend greatly on consumer awareness and human psyche.
“Our shopping, working and social interactions have most likely been very influenced by the recent changes in our habits — habit changes that have been brought about by the necessary behavior changes brought about by this global pandemic.”
Cleary noted the survey results will be shared with DKA merchants, chamber members and area businesses so they are better prepared to meet consumer needs and concerns during the recovery process.
To take the survey, go to: https://www.surveymonkey.com/r/TGGN2WZ.